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Digitalization in the financial sector: Why DPA has potential

Did you know that recent studies have shown that, 4 out of 5 banking customers prefer to do their banking digitally, rather than in person and 89% now use online banking to manage their accounts? This trend toward digital services is also being followed in the financial sector. Digital Process Automation (DPA) is the technology which more and more financial institutions are using to approach digitization. Read on to find out why and what criteria financial institutions should look out for when choosing a suitable tool.
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