Online Order Processing Links Plants 3,000 Miles Apart
business process management software - ORDER PROCESSING use case
A fast growing industrial lighting manufacturer was opening a second facility on the west coast and used JobRouter business process management software to replace a paper-based order process so both plants could work together.
This manufacturing company has seen significant growth over the past few years and were ready to expand. They wanted to duplicate not just the production facility but also their sales and customer service department as well. That meant that the current paper-based ordering process was not going to work anymore. When your teams are 3,000 miles apart, you can't walk across the hall and get an answer or a signature anymore.
JobRouter connects and converts east and west coast teams into ONE team
JobRouter business process management software was used to convert their manual ordering process into an optimized online business process. The new process ensured consistent execution and provided real-time visibility into PO processing and order status. Change notes, credit checks, customer engineering specifications and approvals are all captured and tracked. The new ordering process contributed to the smooth and successful roll-out of the second facility. Both teams are able to work as one. The two teams are able to provide back-up and support to each other - as if there was no distance between them. .
Results & benefits